Customer Service
Customer Service
Contact InformationStoreYourBoard.com (a Spire LLC Company) |
Ordering |
Shipping Information
|
Order Status and Tracking |
Returns
|
Security and Privacy Policy
|
General FAQ |
Ordering
How do I place an order online?
Ordering at StoreYourBoard is easy and convenient! Simply select your favorite items, add them to your shopping cart and click "check out" for your order total. The final shipping and local tax will be shown on the order review page before you place the order.
Can I order over the phone?
Absolutely! We understand it's sometimes easier to talk to a "real person " when placing an order. Call us anytime Monday thru Friday between 8am and Midnight and Saturday and Sunday 9am to 9pm Eastern Time. Our number is: 1-800-701-3743.
What are my payment options?
We accept Visa, Mastercard, American Express, or Discover as forms of payment. We charge your card once the order has been processed. We do, however, obtain an authorization on your card at the time of your order for the full amount of your order. Please note that this may appear temporarily as a charge on your account statement, but it is an authorization only and usually will go away after 24-48 hours.
Do you charge sales tax?
You will only be charged tax if you are a resident of Virginia (VA). We are required by law to charge sales tax on orders shipped to VA addresses, which is calculated and itemized during the online ordering process. No sales tax will be applied to orders shipped to addresses in other states.
Price matching
We offer a Price Match option on almost any product. We do reserve the right to decline to match a price, but in most cases we will honor price match requests with other websites.
In order to qualify for a price match consideration, the following conditions and rules must be met:
1) The product must be in-stock and ready to ship that day on the lower priced site. Backorders will not be matched and we do not match prices on items that are out of stock.
2) The item must be EXACTLY the same as the product you want to order from us. Same color, size, year, model, etc.
3) The product must be the same year. We do not price match on closeouts from previous years, scratch and dent items, blems, etc.
4) Coupons and promotional codes may not be used with price matches, either from our site or from a competitors coupon.
5) Shipping prices will be met as well in the event that the lower priced site has a more expensive shipping charge.
6) The Product must be orderable online. Online advertisements are not honored unless the product can be ordered online through a secure server with a functioning shopping cart.
7) The price match must be completed BEFORE you order the product from us. No price match requests will be honored on items that have already been ordered and/or shipped.
If your request for a price match meets all the above guidelines, feel free to give us a call and we'll let you know if we can match the price! 99% of the time we will
Shipping Information
When does my order ship?
Orders are shipped as soon as possible. Please make sure to check the availability for the product you ordered. Some products are hand or custom made and take longer to make, process, and ship than others. Sometimes we can beat the expected availability time, that is our goal, but do not expect it to ship before this.
The shipping speed also depends on the method of shipping you pick at checkout. Standard shipping is shipped via UPS ground or USPS. We do have multiple shipping centers across the United States so it is tough to make blanket statements about how long it will take. Usually, worst case to ship across the United States would be about a week.
If you need the item faster you can select one of our rush shipment options, UPS Next Day Air, UPS 2nd Day Air, or UPS 3 Day Select. Please note that we will do everything we can do to get these rush shipments out the door quickly but keep in mind that you cannot count on them to ship sooner than the availability time listed with each product. If you need items sooner please email info@storeyourboard.com for more detailed information on the specific product you are interested in.
IMPORTANT EXCEPTIONS: UPS does not pick up or deliver orders on Saturday, Sunday, or major holidays. The days that UPS is not picking up or delivering are NOT considered shipping days. When counting up your shipping days, consider this important information.
*We are not responsible for UPS' performance. Once a package leaves our facility, it is out of our hands. If you need to file a claim for a package that was lost during shipping, please contact our shipping department, and we will file the claim, on your behalf, with UPS. UPS only guarantees and accepts claims for fast shipments, (not ground). UPS does not guarantee all air shipments during the Christmas holiday. Please see their website for all details.
Other Common Items that Delay Shipping
We are not responsible for shipping delays that are a result of credit card/billing problems, product availability delays, or order changes made after the order has been placed. If your order is received, the inventory is in stock and your credit card information matches the information you supplied with your order your order should ship shortly.What are my shipping options?
StoreYourBoard.com offers multiple shipping options. The most common shipping option is our Standard Shipping. This shipping usually provides the most cost effective shipping prices to the customer. Standard Shipping pricing is determined by total purchase price in the table below:
| Standard Shipping | |
|---|---|
| Order Amount | Shipping Costs |
| up to $10.00 | $2.99 |
| $10.01-$20.00 | $5.99 |
| $20.01-$48.00 | $7.99 |
| $48.01-$67.99 | $9.99 |
| Over $68 | $10.99 |
When you choose standard shipping your order will be shipped with a major carrier (UPS, USPS, or Fedex).
We also offer a range of UPS services: UPS Ground, UPS Next Day Air, UPS 2nd Day Air, and UPS 3-Day Select. Each of these methods can be selected in the checkout process. When selecting specialty UPS shipping services we reserve the right to apply additional oversized shipping fees due to dimensional weight restrictions and carrier surcharges. We also reserve the right to ship via another carrier/method if we can get your package delivered on the same day.
Can I get Rush Shipping?
StoreYourBoard offers several shipping options that will expedite the shipping of your order. You can select UPS Next Day Air (Shipping Speed = 1 Day), UPS 2nd Day Air (Shipping Speed = 2 Days) or UPS 3-Day Select (Shipping Speed = 3 Days).
How is Shipping Calculated?
Shipping at StoreYourBoard.com is calculated in two ways depending on which shipping method you choose. For our Standard Shipping option, shipping charges are calculated based on the total purchase price according to the table below:
| Standard Shipping | |
|---|---|
| Order Amount | Shipping Costs |
| up to $10.00 | $2.99 |
| $10.01-$20.00 | $5.99 |
| $20.01-$48.00 | $7.99 |
| $48.01-$67.99 | $9.99 |
| Over $68 | $10.99 |
If you choose one of our UPS options, the shipping charges are calculated based on UPS rates determined by: delivery method (air vs. ground), ship to location (zip code), weight, and package size.
Do you ship Internationally?
StoreYourBoard.com is optimized for shipping within the contiguous 48 states of the US. StoreYourBoard.com does ship Internationally based on a custom order process. Not all racks are available for shipping internationally and we do not ship to every country. If you are interested in shipping to a location outside of the contiguous US you MUST send and email to info@storeyourboard.com. Please include: Your Shipping Address, Items you would like to order, and quantities. We will get back to you to let you know if we can ship the products you are interested in and what the shipping costs would be.
Do you ship to PO Boxes?
Some items can ship to PO Boxes if absolutely neccessary. If you need to ship to a PO Box please email support@storeyourboard.com with the item(s) you are interested in purchasing.
Do you ship APO/FPO?
StoreYourBoard.com is optimized for shipping within the contiguous 48 states of the US. StoreYourBoard.com does ship APO / FPO based on a custom order process. Not all racks are available, if you are interested in shipping to a APO / FPO location you MUST send and email to info@storeyourboard.com. Please include: Your Shipping Address, Items you would like to order, and quantities. We will get back to you to let you know if we can ship the products you are interested in and what the shipping costs would be.
Order Status and Tracking
How do I check my order status?
When you place an order with us, you will receive a link that will allow you to track that order. Once your order ships you will receive another email with tracking information (if available). Please check you spam/junk box if you do no recieve these emails.
Will I get an email confrimation?
After placing an order you will get a confirmation email within 10 minutes. If you place an order with us and don't get an confirmation email check your junk mail folder - it will probably be in there; otherwise, shoot us an email (info@storeyourboard.com) and we'll get you set up. This is also important to confirm you get a confirmation email becasue sometimes the order does not properly go through the online system. If this is the case, we will let you know and either have you try again online or process the order over the phone.
How do I track my order?
Once your order ships you will receive an email updating you that your item(s) have shipped and a link will be attached to check your order status. In your online order status there will be a tracking link if avaliable. Most of our shipments will have a tracking number but some do not.
How do I change or cancel my order?
You may make changes or cancel your order as long as the order has not been processed. Please email info@storeyourboard.com as soon as possible with changes or cancellations so we can accommodate your request without any additional charges. If your order has been processed and shipped already, you can send the item(s) back and we will refund your money.
Returns
StoreYourBoard 30 Day Guarantee
At StoreYourBoard.com we KNOW you will love our products so we stand behind them with a 30 Day Money Back Guarantee . If for any reason you do not like or are unsatisfied with your purchase send it back and we will refund the full purchase price of the items(s). Please note - regular return shipping charges will apply.
What is your Return and Exchange Policy?
We want you to be happy with your order! With some exceptions (see below), if you are not satisfied with yourorder you may return it within 30 days of your receipt of merchandise for a refund of the purchase price less shipping fees. If you need to return an item please contact returns@storeyourboard.com. Please include your order number and describe the reason for your return.
In the unlikely event that there is a problem with the rack we will pay return shipping. If you have changed your mind or you decide the rack doesn’t suit your needs you will be responsible for return shipping costs. Your money will be refunded once the rack is received and inspected by www.StoreYourBoard.com.
Here are the exceptions and clarifications:
- Products must be returned to us in their original condition and in their original packaging complete with all tags, instructions, and inserts.
- We cannot accept returns on products that have been customized (color, finish, dimensions, upholstery, etc.).
- All returns and exchanges are subject to our Terms of Use.
- If your rack is sent back to StoreYourBoard.com because of an invalid address or because you were not able to coordinate a time for pickup with the shipper you will be charged the return shipping fee.
How can I get a refund?
In order to get a refund you must return your item(s) to StoreYourBoard.com according to our Returns and Exchanges policy (noted above). Once we recieve your returned items and they are inspected and deemed acceptable by StoreYourBoard staff your return will be credited to the account (credit card or paypal) that was used to make the purchase.
What if I got my order but items were damaged?
In the unlikely event that your items you recieved are damaged contact us immediately at support@storeyourboard.com . We will send out a replacement as soon as possile and we apologize for any inconvenience.
Do you charge a re-stocking fee?
On standard, in stock items we do NOT charge re-stocking fees.
Security and Privacy Policy
Is your web site secure?
Shopping with your credit card with StoreYourBoard.com is safe and secure.
We take extensive steps to process thousands of Internet transactions securely and safely. Our secure server software (SSL) is the industry standard for securing credit card transactions over the Internet.This software encrypts all your personal information into an unrecognizable code that is securely transmitted from you to us. To continue our commitment to your security, every credit card processed is run through an address verification process to verify that the card is registered to the billing address on the order. We are dedicated to providing you with a secure, worry-free shopping experience.
For more information read our Privacy Policy
How do you use my contact information?
We use your contact infomation to process your order and for other standard business uses. We do not sell your contact information to other companies. For more detailed information read our Privacy Policy
Read Privacy and Security Policy
Read our Privacy PolicyTerms of Use
"Terms & Conditions:
1. Acceptance of Terms
StoreYourBoard.com (A SpireLLC Company) ("Site" or "we", "us", "our"), provides public access to the our website, located online (the "Site"). The use of the our site is subject to your acceptance of this Website User Agreement ("Agreement").
By accessing, browsing, framing, using and/or linking to the Site, you become a User (defined herein) and agree to be bound by the terms of this Agreement. When using a particular feature of the Site, you may also be subject to any posted guidelines, rules, terms of service, privacy policies, or other contractual provision as noted. In the event of a conflict between any other agreement, rule, policies, or terms of service and this Agreement, the provisions of this Agreement shall govern. If you have any questions about this User Agreement please contact us by e-mail before using the Site.
2. Types of Users
Any person accessing, browsing, or otherwise using the Site, either manually or via an automated device or program, shall be deemed a "User" under this Agreement.
3. Returns
We accept returns of items within 30 days of receipt. The items must be in new (unused) condition and have all tags, packaging and seals in tact and ready for sale again.
4. Price Matching Rules
We offer a Price Match option on almost any product. We do reserve the right to decline to match a price, but in most cases we will honor price match requests with other websites.
In order to qualify for a price match consideration, the following conditions and rules must be met:
1) The product must be in-stock and ready to ship that day on the lower priced site. Backorders will not be matched and we do not match prices on items that are out of stock.
2) The item must be EXACTLY the same as the product you want to order from us. Same color, size, year, model, etc.
3) The product must be the same year. We do not price match on closeouts from previous years, scratch and dent items, blems, etc.
4) Coupons and promotional codes may not be used with price matches, either from our site or from a competitors coupon.
5) Shipping prices will be met as well in the event that the lower priced site has a more expensive shipping charge.
6) The Product must be orderable online. Online advertisements are not honored unless the product can be ordered online through a secure server with a functioning shopping cart.
7) The price match must be completed BEFORE you order the product from us. No price match requests will be honored on items that have already been ordered and/or shipped.
If your request for a price match meets all the above guidelines, feel free to give us a call and we'll let you know if we can match the price! 99.9% of the time we will!
5. Price Guarantee Information
Occasionally, you may buy an item that goes on sale in the next few days. We are more than happy to adjust your purchase price to match the new price. The adjustment will be in the form of a store credit for future use on purchases. The rules and policy are listed below:
Prices are only guaranteed for 10 days. Any order older than 15 days does not qualify for this guarantee.
To request a price adjustment, please contact info@storeyourboard.com.
6. Declined Credit Card and Address No-Match Policy
If your credit card is declined or if the billing address you provide us does not match the billing address on file with your credit card, we will contact you via email to notify you. Please make sure that you provide an accurate e-mail address and check your e-mail after you place an order.
If your credit card is declined or you do not provide a correct billing address, the products that you ordered will no longer be held for you, so it is important that you respond as quickly as possible so that we do not sell out of the item you have ordered. In the event that we do sell out, your order will be put on the backorder list and we will ship it as soon as another shipment arrives.
Any order with a declined credit card or a no match on the billing address will be canceled after 30 days. After 30 days, if we have not heard from you and you wish to still receive you order, you must re-order your product. An email notification will not be sent in the event that your order is canceled after 30 days.
7. Sale Price Rules
We occasionally run sales on products.
Sale prices are only valid during the published time and may not be applied to previous orders (unless less than 10 days old, see Price Guarantee Rules).
Sale prices are not honored after a sale has ended.
If you would like more information on sales and other promotions, we suggest that you sign up for our monthly newsletter that outlines the coming sales and promotions.
8. Coupons & Special Offers
Coupons: Occasionally we offer coupons in newspapers and emails. Coupons are not cumulative with any other offer. Discounts are valid only on full priced items, not sale prices. Coupons have no cash value.
Coupons are only valid on IN STOCK items. Any item that is marked "SOLD OUT" or "OUT OF STOCK" does NOT qualify for the coupon discount. Any coupon used on an out of stock item will be voided for that particular item and only used on in stock items. If this brings your order total below the minimum for coupon qualification, your coupon will be voided all together.
Coupon Rules and Details: Coupons may NOT be applied to orders that have already been placed. The coupon must be entered at the time the order is placed. No Exceptions.
Coupons & Promotions: Each coupon code may be used only one time, per household, per order. Coupons may not be used more than once by any household, name, phone number or credit card. Invalid coupon codes or coupons used on items not covered by the specific coupon code will not be honored and the order will be shipped as is without the coupon discount. Coupons will not be honored on multiple orders. If you place multiple orders with the same coupon, only one qualifying order will receive a coupon discount. All other orders will be shipped without the coupon discounts.
11. International Users
We make no claims that the Content is appropriate or may be downloaded outside of the United States. Access to the Content may not be legal in certain countries or for certain persons. If you access the Site from outside of the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. Please see more important information about International Ordering.
We currently ship to the following countries:
United States, Canada, Australia, China, France, Italy, Japan, Germany, New Zealand, Spain, United Kingdom, Norway, Sweden, Switzerland, Denmark, Netherlands, Finland, Puerto Rico, U.S. Virgin Islands and the British Virgin Islands.
At this time we are not able to ship to any countries that are not listed above.
INTERNATIONAL SHIPPING
International air orders are sent via UPS. Oversize and/or heavy items may require additional shipping charges. If additional shipping charges apply, you will be contacted for verification and approval before your order is shipped. It is VERY IMPORTANT that you check your email after you place your order because your order will not be shipped if the shipping price needs to be adjusted and we do not get an approval reply from you.
DUTIES AND TAXES
International orders are subject to duties and taxes. The recipient is responsible for the payment of applicable duties, taxes and other fees. Gift orders may be assessed duty depending on the country. Please contact your customs office for information on duties, taxes and restricted items.
RESTRICTED ITEMS
The Following Items are NOT AVAILABLE for international shipment:
12. Privacy
You agree that you have read and understand the terms of the Site Privacy Policy, which can be accessed at Privacy Policy.
13. Use of the Site
You understand that this site cannot and does not guarantee that the Sites will be free of infection from viruses or other computer infections that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information. You are responsible for implementing sufficient procedures (anti-virus software, etc.) and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to the Site for the reconstruction of any lost data.
14.Risk: Internet Use
YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SITE AND THE INTERNET. YOU ACKNOWLEDGE AND AGREE THAT THERE ARE INDUVIDUALS ON THE INTERNET THAT MAY ATTEMPT TO INTERCEPT YOUR DATA TRNSMISSIONS, ANY UPLOADS OR TRANSMISSIONS YOU MAKE MAY BE INTERCEPTED AND USED BY AN UNAUTHORIZED THIRD PARTY. ACCORDINGLY, YOU ARE SOLELY RESPONSIBLE FOR ALL OF THE RISK ASSOCIATED WITH YOUR USE OF THE SITE.
15. No Warranties
SITE DOES NOT WARRANT THAT THE SITE OR SERVICES WILL MEET USER REQUIREMENTS, OR THAT THE SITE OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS IN THE SITE WILL BE CORRECTED. THE SITE AND THE CONTENT AND SERVICES MADE AVAILABLE ON THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.
SITE DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR NON-INFRINGEMENT, OR THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THE SITE, THE SITE CONTENT ANY MERCHANDISE OR SERVICES PROVIDED THROUGH THE SITE OR ON THE INTERNET GENERALLY.
SITE SHALL NOT BE LIABLE FOR ANY COST OR DAMAGE ARISING EITHER DIRECTLY OR INDIRECTLY FROM ANY TRANSACTIONS ENTERED INTO THROUGH THE SITE. SOME STATES MAY NOT PERMIT THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU.
16. System Outages
Site periodically schedules system downtime for maintenance and other purposes because we want the Site to be available for you as often as possible. In addition, unplanned system outages also may occur. Site shall have no liability whatsoever for the resulting unavailability of the Site or for any loss of data or transactions caused by planned or unplanned system outages or the resultant delay, misdelivery, or nondelivery of information caused by such system outages. Also, we shall not have any responsibility for any third party acts or any other outages of web host providers or the Internet infrastructure and network external to the Site.
17. Indemnification
You agree to indemnify, defend and hold our company and its affiliates, officers, directors, employees, attorneys, and agents harmless from and against any and all claims, demands, actions, costs, liabilities, losses and damages of any kind (including actual attorneys' fees) resulting from (i) your use, misuse or abuse of the Site, (ii) your use of products or services provided through the Site, or (iii) your breach of any provision of this Agreement. You will cooperate as fully as reasonably required in Site's defense of any claim. Spire LLC reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you and you shall not in any event settle any matter without the written consent of us.
18. Intellectual Property
The contents of the Site, such as text, graphics, logos, audio clips, video, photographs, software, and other information (the "Content") is the property of the site and/or its affiliates or partners, and is protected by federal and international copyright and trademark laws, or other proprietary rights. These rights are protected in all forms, media and technologies existing now or hereinafter developed. You may print and download portions of the Content from the different areas of the Site solely for your personal non-commercial use. No portion of the Content may be reprinted, republished, modified, or distributed in any form without the express written permission of us.
You may not, and this Agreement does not give you permission to, reproduce, reverse engineer, decompile, disassemble, modify, transmit, sell, distribute, license or create derivative works with respect to the Site. Certain Content may be licensed from third parties and all such third party Content and all intellectual property rights related to the third party Content belong to the respective third parties. You may not remove, alter or modify any copyright, trademark or other intellectual property or proprietary notice or legend contained on the Site or the Content. Any rights not expressly granted by this Agreement or any applicable end-user license agreements are reserved by us.
Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any patent or trademark of our company or any third party. Except as expressly provided above, nothing contained herein shall be construed as conferring any license or rights under any Spire LLC copyright.
19. Policy Regarding Copyright Infringement and Designation of a Copyright Agent
Our site s policy regarding copyright infringement and our designated agent for receipt of copyright infringement claims pursuant to the Digital Millennium Copyright Act (17 USC § 512) is incorporated herein and follows below:
Spire LLC respects the intellectual property rights of others and requires those that visit our web site to do the same. We may, in appropriate circumstances and at its discretion, remove or disable access to material on its web site or its network that infringes upon the copyright rights of others. We also may, at our discretion, remove or disable links or references to an online location that contains infringing material or infringing activity. In the event that any visitors to our website or users of our network repeatedly infringe on others copyrights, we may in our sole discretion terminate those individuals' rights to use our website and/or network.
If you believe that your work has been used on our web site or our network in any manner that constitutes copyright infringement, please notify our Webmaster by written notice. The notice should include the following information:
An electronic or physical signature of a person authorized to act on behalf of the owner of the copyright allegedly infringed;
A description of the copyrighted work you claim has been infringed, including a copy of the copyrighted work or the web page address where the copyrighted work may be found;
Identification of the location on our website or network of the material you claim has been infringed, or the link or reference to another website that contains the material you claim has been infringed;
Your name, address, telephone number and email address;
A statement by you that you have a good faith belief that the disputed use of the material at issue is not authorized by the copyright owner, the agent of the copyright owner or the law; and
A statement by you that the information in this notification is accurate and a statement, under penalty of perjury, that you are the copyright owner of the material allegedly infringed or authorized to act on the copyright owner's behalf.
20. Limitation of Liability
UNDER NO CIRCUMSTANCES SHALL WE OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DISTRIBUTING THE SITE OR PROVIDING PRODUCTS OR SERVICES THROUGH THE SITE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBLITY OF SUCH DAMAGES) THAT RESULT FROM (I) THE USE OF OR INABILITY TO USE THE SITE (II) THE COST OF PROCUREMENT OF SUBSTITUTE MERCHANDISE AND SERVICES RESULTING FROM ANY MERCHANDISE, DATA, CONTENT OR SERVICES PURCHASED OR OBTAINED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SITE; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (IV) STATEMENTS, WARRANTIES, GUARANTEES OR CONDUCT OF Spire LLC OR ANY THIRD PARTY ON THE SITE, INCLUDING BUT NOT LIMITED TO STATEMENTS ABOUT THE USE OR FUNCTIONALITY OF ANY MERCHANDISE PURCHASED THROUGH THE SITE; OR (V) ANY OTHER MATTER RELATING TO THE SITE.
YOU HEREBY ACKNOWLEDGE THAT THIS PARAGRAPH SHALL APPLY TO ALL CONTENT, MERCHANDISE, AND SERVICES AVAILABLE THROUGH THE SITE. IN NO EVENT SHALL COMPANIES TOTAL CUMMULATIVE LIABILITY UNDER THESE TERMS EXCEED THE LESSER AMOUNT OF ANY FEES PAID, IF ANY TO SLMS FOR THE USE OF THE SITE BY YOU OR $1.00. BECAUSE SOME STATES MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES LIABILITY IS LIMITED TO THE LEAST AMOUNT PERMITTED BY LAW. THE LIMITATIONS OF LIABILITY PROVIDED IN THIS AGREEMENT INURE TO THE BENEFIT OF SLMS, OUR AFFILIATES, AND TO ALL OF OUR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, ATTORNEYS AND AGENTS.
21. Your Account and Membership Obligations
In consideration of your use of the Site you agree to: (i) provide accurate and current information about yourself as prompted by the Site (the "Registration Information"); and (ii) maintain and update the Registration Information to keep it accurate and current. If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we may, in our sole discretion, suspend or terminate your account and decline to permit your continued use of the Site and future access to the Site.
You are responsible for maintaining the confidentiality of your password, account number, and site membership number (collectively, "Account Information") and are fully responsible for all activities that occur under your Account Information. You agree that your Account Information may be used to attribute an electronic record and electronic signature to you. Therefore, you shall not disclose your Account Information to third parties. You agree to notify us immediately of any unauthorized use of your Account Information or any other breach of security. We shall not, in any manner, be responsible or liable for fraudulent purchases that are made using your compromised Account Information.
22. No Endorsement of Content and Links to Other Web Sites
Links, if any, to other sites are provided as merely a convenience to the Users of this Site. Spire LLC has not reviewed all of these other sites, has no responsibility for the content of such other sites and shall not be liable for any damages or injury arising from any such content. Spire LLC does not endorse or make any representations about these sites, or any information or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of these other sites linked to this Site, you do so entirely at your own risk.
23. User Feedback
Should any User respond to Spire LLC with any information, questions, requests, opinions, comments, suggestions, or the like regarding the content of the Site, Spire LLC products or services or otherwise ("Comments"), such Comments shall be deemed to be non-confidential. Spire LLC shall have no obligation of any kind with respect to such Comments and shall be free to reproduce, use, disclose and distribute the information to others in accordance with our Privacy Policy.
24. Acceptable and Lawful Use of the Site
Any information provided to Spire LLC in connection with use of the Site: (a) shall not be false, inaccurate or misleading; (b) shall not be obscene or indecent; (c) shall not contain any viruses, Trojan horses, worms, time bombs, or other mean computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; (d) shall not infringe on any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy; (e) shall not be defamatory, libelous, unlawfully threatening or harassing; and (f) shall not create liability for Spire LLC or cause us to lose the services of our Internet service providers or other suppliers. You may not take any action that imposes an unreasonable burden upon the infrastructure used to support the efficient operation of the Site, including but not limited to unsolicited e-mail (i.e. "Spam").
25. The Rest of the Terms
In the event that one or more portions of this Agreement shall, for any reason, be held to be invalid, illegal or unenforceable in any respect, such validity, illegality or unenforcability shall not affect any other provision contained in this Agreement. Any delay or failure by Spire LLC, at any time or times, to require performance of any provision hereof shall in no manner affect Spire LLC'S right at a later time to enforce such provision. No delay or failure by Spire LLC in exercising any right hereunder shall constitute a waiver of such right or any other rights hereunder. You may not assign your rights or delegate your responsibilities hereunder without the express written permission of Spire LLC. Spire LLC may, at any time, assign its rights or delegate its obligations hereunder without notice to you. No person not a party to this Agreement is intended to be a beneficiary of this Agreement, and no person not a party to this Agreement shall have any right to enforce any term of this Agreement. This Agreement and any documents expressly incorporated by reference constitute the entire agreement between Spire LLC and you pertaining to the subject matter hereof.
In order to protect our customers Spire LLC reserves the right to ship packages signature required.
26. Updates and Modifications
In its sole discretion, Spire LLC may unilaterally amend or modify this Agreement or any other documents referenced herein at any time by posting the amended Agreement on the Site. Any amended or modified terms will be effective upon posting. Continued use of the Site constitutes acceptance of any modified terms and conditions. Spire LLC reserves the right to delete, modify or supplement the Content of this Site at any time for any reason without notification to anyone.
27. Termination
Spire LLC may immediately issue a warning, suspend or terminate your access to the Site or for breach of this Agreement (or any other agreement or policy incorporated by reference herein), or if we are unable to verify or authenticate any information you provide to us, or for any other reason in our discretion. You may terminate your account by contacting us.
" Boards are NOT included with racksGeneral Customer Questions click here maybe you have the same one!
